In light of Seybold's departure, TTEC has appointed Christopher J. Brown as the new President of TTEC Digital, effective immediately. Brown has been with TTEC since 2015 and has held various strategic roles, including Chief of Staff to the Chairman and CEO. His extensive experience in digital transformation and capital markets positions him well to lead TTEC Digital into its next chapter. Brown will report directly to TTEC Chairman and CEO Ken Tuchman and will be responsible for the global strategy, P&L management, and operational execution of TTEC Digital.
The company has indicated that it will enter into an executive employment agreement with Brown, which will include a base salary of $500,000, annual variable cash incentive eligibility of up to $450,000, and long-term incentive eligibility of up to $425,000. The actual amounts awarded will be discretionary and based on TTEC's overall performance, TTEC Digital's performance, and Brown's individual performance against targets set by the Board of Directors.
This leadership change comes at a time when TTEC is focusing on enhancing its capabilities in customer experience technology and solutions. The company has expressed confidence in Brown's ability to drive growth and capitalize on the untapped potential within TTEC Digital. TTEC's strategic direction remains focused on leveraging next-gen digital technology to deliver differentiated business results for its clients across various sectors.
