On March 31, 2026, SmartFinancial, Inc. announced the promotion of Cynthia A. Cain to the position of Chief Operating Officer (COO) of its wholly-owned subsidiary, SmartBank. This strategic move is aimed at strengthening the leadership structure of the bank and positioning it for long-term growth amidst rapid changes in the financial industry. Ms. Cain, who has been with SmartBank since 2019, previously served as the Chief Accounting Officer and has over 30 years of experience in accounting and financial operations. In her new role, she will oversee critical areas including Operations, Technology, Data, AI Governance, Digital & Innovation, and Payments functions. This appointment reflects SmartBank's commitment to enhancing operational efficiency and client experiences. Billy Carroll, President and CEO of SmartBank, expressed confidence in Ms. Cain's leadership abilities, stating that her extensive experience and institutional knowledge make her well-suited for this role. The promotion is expected to have a positive impact on the bank's operational execution and strategic outlook, contributing to its growth trajectory in the competitive banking landscape.

Press Release distribution

National Press Distribution across U.S. Media. Direct Access to Key Decision Making Editors.