On March 20, 2026, Customers Bancorp, Inc. disclosed in an 8-K filing that Robert N. Mackay, a member of the boards of directors for both Customers Bancorp and its wholly-owned subsidiary, Customers Bank, has decided to retire. Mackay's retirement will take effect immediately following the company's 2026 Annual Meeting of Shareholders. He has served on the board since 2022 and is a member of the Directors Risk & Compliance Committee and the Leadership Development & Compensation Committee. The company stated that Mackay's decision to retire is not related to any disagreements regarding the operations, policies, or practices of Customers Bancorp or Customers Bank. This announcement is part of the company's ongoing governance and leadership adjustments as it navigates the evolving financial landscape. The company aims to ensure that its board remains equipped to meet the increasing demands of the industry, particularly as Mackay transitions to focus on his role as CEO of a global regulatory technology company. The upcoming Annual Meeting of Shareholders will be a pivotal moment for the company as it seeks to fill the vacancy left by Mackay's departure and continue its strategic initiatives.

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