On March 23, 2026, Crawford & Company announced the appointment of W. Bruce Swain Jr. as the new President and Chief Executive Officer, effective immediately. Swain, who has been serving as the Interim President and CEO since January 1, 2026, has a long history with the company, having joined in 1991 and previously held the position of Executive Vice President and Chief Financial Officer. His extensive experience within the organization positions him well to lead the company forward. The board expressed full confidence in Swain's ability to navigate the company through its ongoing priorities and challenges.

In addition to the leadership change, the company also announced that Jesse C. Crawford Sr., a long-standing member of the Board of Directors since 1986, will not seek reelection at the upcoming Annual Shareholder Meeting scheduled for May 14, 2026. In recognition of his decades of service, the board has appointed him as an honorary member of the board, effective at the conclusion of the meeting. This transition reflects a thoughtful approach to governance and continuity within the leadership structure of Crawford & Company.

The company has indicated that the compensatory terms of Mr. Swain’s employment agreement remain unchanged from his interim role. The board's decision to appoint Swain as the permanent CEO is seen as a strategic move to ensure stability and continuity in leadership, which is crucial for the company's operational execution and strategic outlook. The announcement is expected to have a noticeable positive effect on the stock price as investors respond favorably to the stability in leadership and the recognition of long-term service by Jesse Crawford Sr.

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