On March 16, 2026, CareCloud, Inc. experienced a temporary network disruption in its CareCloud Health division, impacting the functionality and data access to one of its six electronic health record environments for approximately eight hours. The company promptly reported the incident to its cybersecurity carrier and engaged a leading cyber response advisory team from a Big Four accounting firm to assist with securing the environment and conducting a comprehensive IT forensic investigation. The company believes that the incident was contained to the CareCloud Health environment and did not affect its other platforms, divisions, systems, data, or environments. All affected systems have been fully restored, and the company is working with outside cybersecurity experts to reinforce its IT systems and prevent future unauthorized access. The incident has been reported to law enforcement authorities, and the company believes it has sufficient cybersecurity insurance coverage for any potential losses. As of the date of this report, the incident has not had a material impact on the company's operations, but it is considered material due to the sensitivity of potentially affected information and the potential consequences, including remediation costs and effects on patients and customers.

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